Shipping and Delivery

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Does Scout & Cellar charge for shipping?

Standard Shipping Rates:. Orders under $150: Flat rate of $15 for shipping. Orders $150+: FREE shipping, no code required!. *AK/HI shipping is $49 flat rate. Minimum Bottle Requirement:Any orders with wine require a 4-bottle minimum to check out. Any

When can I expect my order to arrive?

Orders usually ship within 48 hours and typically arrive within 3–5 business days. However, please allow up to 10–14 days for delivery in case of any unforeseen delays, like weather or other delivery challenges.

Who can accept an order from Scout & Cellar?

To receive a Scout & Cellar shipment containing wine, someone at least 21 years old must be present to sign for it. All packages are labeled as containing wine, and a signature is required by law — carriers won’t leave packages unattended, even with

How can I track my order once it ships?

Once your order ships, you’ll receive an email with a tracking number. Just note it may take a little time for our shipping partners to update tracking details. You can also track your shipment anytime from the Order History tab in your Account Dashb

I’m worried I won’t be able to sign for my order or I missed a delivery - what should I do?

If you’re worried about being home for your order or missed a delivery attempt, don’t worry — FedEx will make up to 3 delivery attempts. Check your tracking number for updates on when the next attempt will be. You can find your tracking number anytim

Can I have an order shipped to a P.O. box or internationally?

Unfortunately, we cannot ship to P.O. boxes or outside of the United States at this time.

Are there specific areas and/or zip codes that Scout & Cellar can’t ship to?

We can only ship wine to states where it’s legally allowed. Right now, we’re unable to deliver wine to addresses in AR, DE, MS, RI, and UT. If you live in one of those states but want to order non-wine products (coffee, cheese, etc.), or send a gift/

Why don’t I see an option to pick up at the Tasting Room anymore?

We’ve made the decision to close the Tasting Room in Dallas effective May 31, so we no longer offer the option for local pick-up. We’re not going far, you can still shop your Clean-Crafted™ wine favorites online or through your Independent Consultant

Where is my wine shipping from?

Check out the map below to see where your wine is coming from!. Please note: While it’s uncommon, your order may occasionally ship from a different warehouse based on inventory availability.